The Gibson Law Firm
Seatte Times
Microsoft's Xbox Live network suffered some outages over the holidays, and the company yesterday offered subscribers a free arcade download as an apology. But that wasn't enough for three Texans, who this afternoon filed a class action lawsuit against the company, alleging breach of contract.
The complaint describes the December outages -- chronicled on blogs and elsewhere -- that kept people from "accessing online play for several weeks. ... Xbox Live continues to deny subscribers access and has even issued apologies for their failure to correct server problems."